/* Metronoc — painel do NOC (escuro) e portal de chamados (claro) */
:root {
  --bg: #121A24;
  --painel: #1A2431;
  --painel2: #212D3C;
  --linha: #2C3A4B;
  --texto: #DCE6F0;
  --suave: #8494A7;
  --up: #3CCB7F;
  --down: #FF5A5F;
  --aviso: #F5B83D;
  --azul: #4AA3FF;
  --raio: 10px;
  --f: "Overpass", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --mono: "Overpass Mono", ui-monospace, "SFMono-Regular", Consolas, monospace;
}
body.portal {
  --bg: #F3F5F8;
  --painel: #FFFFFF;
  --painel2: #EEF2F6;
  --linha: #D5DCE5;
  --texto: #16212F;
  --suave: #5B6B7F;
  --up: #1E9E5A;
  --down: #D93A3F;
  --aviso: #A86E05;
  --azul: #1F6FD6;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--bg); color: var(--texto); font: 15px/1.5 var(--f); }
a { color: var(--azul); }
code, .mono { font-family: var(--mono); font-size: .92em; }
h1 { font-size: 1.7rem; line-height: 1.15; margin: 0; font-weight: 800; letter-spacing: -.01em; }
h2 { font-size: 1.05rem; margin: 0 0 12px; font-weight: 700; }
img { max-width: 100%; }
[hidden] { display: none !important; }
:focus-visible { outline: 2px solid var(--azul); outline-offset: 2px; }
.sub { color: var(--suave); font-size: .86rem; }
small.sub { display: block; }
.pre { white-space: pre-wrap; margin: 0; }
.sep { color: var(--suave); }
.ok-txt { color: var(--up); }
.erro-txt { color: var(--down); }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }

/* ---------------------------------------------------------------- barra e menu */
.barra { display: flex; align-items: center; gap: 8px 20px; flex-wrap: wrap; padding: 10px 20px; background: var(--painel); border-bottom: 1px solid var(--linha); padding-top: max(10px, env(safe-area-inset-top)); }
.marca { display: flex; align-items: center; gap: 8px; color: var(--texto); text-decoration: none; font-weight: 800; font-size: 1.15rem; letter-spacing: -.01em; }
.marca svg { width: 28px; height: 28px; fill: none; stroke: var(--azul); stroke-width: 2.4; stroke-linecap: round; stroke-linejoin: round; }
.marca svg circle { fill: var(--bg); stroke: var(--up); }
.menu { display: flex; gap: 2px; overflow-x: auto; scrollbar-width: none; flex: 1; }
.menu::-webkit-scrollbar { display: none; }
.menu a { padding: 7px 11px; border-radius: 8px; color: var(--suave); text-decoration: none; white-space: nowrap; font-weight: 600; }
.menu a:hover { color: var(--texto); background: var(--painel2); }
.menu a.on { color: var(--texto); background: var(--painel2); box-shadow: inset 0 -2px 0 var(--azul); }
.quem { display: flex; align-items: center; gap: 12px; color: var(--suave); font-size: .9rem; }
.quem a { color: var(--suave); }
@media (max-width: 760px) {
  .barra { padding: 8px 12px; }
  .menu { order: 3; flex-basis: 100%; }
}

.conteudo { max-width: 1480px; margin: 0 auto; padding: 22px 20px 60px; }
@media (max-width: 760px) { .conteudo { padding: 16px 12px 48px; } }

.alerta-cron { margin: 0; padding: 10px 20px; background: var(--down); color: #fff; font-weight: 700; text-align: center; }
.flash { padding: 10px 14px; border-radius: 8px; margin: 0 0 16px; border-left: 4px solid var(--up); background: var(--painel); }
.flash-erro { border-color: var(--down); }
.flash-aviso { border-color: var(--aviso); }

/* ---------------------------------------------------------------- blocos comuns */
.cab-pagina { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 18px; }
.cab-pagina .acoes { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.cab-pagina .acoes form { margin: 0; }
.trilha { margin: 0 0 6px; font-size: .9rem; }
.trilha a { color: var(--suave); }
.bloco { background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio); padding: 16px; margin-bottom: 16px; }
.bloco-cab { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin-bottom: 12px; }
.bloco-cab h2 { margin: 0; }
.bloco-cab a { font-size: .88rem; }
.vazio, .vazio-ok { color: var(--suave); margin: 0; }
.vazio-ok { color: var(--up); font-weight: 600; }
.vazio-caixa { background: var(--painel); border: 1px dashed var(--linha); border-radius: var(--raio); padding: 28px; text-align: center; }
.vazio-caixa p { margin: 0 0 14px; color: var(--suave); }
.nota { color: var(--suave); font-size: .88rem; }
.resumo-linha { color: var(--suave); margin: 0 0 14px; }
.resumo-linha b { color: var(--texto); }
.grade-2 { display: grid; gap: 0 16px; grid-template-columns: repeat(auto-fit, minmax(min(100%, 300px), 1fr)); }
.grade-3 { display: grid; gap: 0 16px; grid-template-columns: repeat(auto-fit, minmax(min(100%, 200px), 1fr)); }
.topo-alinhado { align-items: start; gap: 16px; }

/* botões */
.botao { display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-height: 40px; padding: 8px 16px; border-radius: 8px; border: 1px solid var(--azul); background: var(--azul); color: #fff; font: 700 .95rem var(--f); text-decoration: none; cursor: pointer; }
.noc .botao { color: #0C1420; }
.botao:hover { filter: brightness(1.08); }
.botao:disabled { opacity: .55; cursor: wait; }
.botao.sec { background: transparent; color: var(--texto); border-color: var(--linha); }
.botao.sec:hover { border-color: var(--suave); }
.botao.perigo { background: transparent; color: var(--down); border-color: var(--down); }
.botao.peq { min-height: 32px; padding: 4px 11px; font-size: .85rem; }
.botao.grande { min-height: 50px; padding: 12px 22px; font-size: 1.05rem; }

/* formulários */
.formulario { background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio); padding: 18px; margin-bottom: 16px; }
.formulario .bloco { background: var(--painel2); }
.campo { display: block; margin: 0 0 14px; border: 0; padding: 0; min-width: 0; }
.campo > span, .campo > legend { display: block; margin-bottom: 5px; font-weight: 600; font-size: .9rem; }
.campo input:not([type=checkbox]):not([type=radio]):not([type=color]):not([type=file]), .campo select, .campo textarea,
.filtros input, .filtros select, .linha-form input, .nota-inc input {
  width: 100%; min-height: 42px; padding: 8px 12px; font: inherit; font-size: 16px; color: var(--texto);
  background: var(--bg); border: 1px solid var(--linha); border-radius: 8px;
}
.campo textarea { resize: vertical; }
.campo input:focus, .campo select:focus, .campo textarea:focus, .filtros input:focus, .filtros select:focus { border-color: var(--azul); outline: none; }
.campo input[type=color] { width: 64px; height: 42px; padding: 2px; border: 1px solid var(--linha); border-radius: 8px; background: var(--bg); }
.campo.curto { max-width: 280px; }
.check, .opcao { display: flex; align-items: flex-start; gap: 8px; margin: 6px 0; cursor: pointer; }
.check input, .opcao input { width: 18px; height: 18px; margin-top: 2px; accent-color: var(--azul); flex: none; }
.check.grande { font-size: 1.02rem; font-weight: 600; }
.opcoes { display: flex; flex-wrap: wrap; gap: 4px 18px; }
.checks { margin: 4px 0 14px; }
.acoes-form { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 8px; }
.acoes-form.entre { justify-content: space-between; align-items: center; }
.zona-perigo { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; padding: 14px 16px; border: 1px solid color-mix(in srgb, var(--down) 45%, transparent); border-radius: var(--raio); }
.zona-perigo p { margin: 0; color: var(--suave); }
.filtros { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 16px; }
.filtros select { width: auto; min-width: 170px; }
.filtros input[type=search] { width: auto; flex: 1 1 220px; }
.linha-form { display: flex; flex-wrap: wrap; gap: 8px; margin: 0 0 10px; }
.linha-form input { width: auto; flex: 1 1 200px; }
.passos { margin: 0 0 14px; padding-left: 20px; color: var(--suave); }
.lista-simples { margin: 0 0 10px; padding-left: 18px; }

/* tabelas */
.tabela-rolagem { overflow-x: auto; background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio); }
.tabela { width: 100%; border-collapse: collapse; }
.tabela th { text-align: left; font-size: .8rem; font-weight: 700; color: var(--suave); padding: 10px 12px; border-bottom: 1px solid var(--linha); white-space: nowrap; }
.tabela td { padding: 10px 12px; border-bottom: 1px solid var(--linha); vertical-align: top; }
.tabela tr:last-child td { border-bottom: 0; }
.tabela td a { text-decoration: none; }
.tabela td a b { color: var(--texto); }
.tabela td a:hover b { color: var(--azul); }
.tabela .num { text-align: right; white-space: nowrap; }
.tabela tr.apagado td { opacity: .55; }
.tabela.compacta td { padding: 6px 8px; font-size: .88rem; }
.tabela .ips { font-size: .82rem; color: var(--suave); }
.tipo-ver { font: 700 .72rem var(--mono); color: var(--suave); border: 1px solid var(--linha); border-radius: 4px; padding: 1px 5px; }
.bolinha { display: inline-block; width: 12px; height: 12px; border-radius: 50%; background: var(--cor); vertical-align: -1px; }

/* selos */
.selo { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: .76rem; font-weight: 700; background: var(--painel2); color: var(--suave); white-space: nowrap; vertical-align: middle; }
.es-up, .st-resolvido { background: color-mix(in srgb, var(--up) 18%, transparent); color: var(--up); }
.es-down { background: color-mix(in srgb, var(--down) 20%, transparent); color: var(--down); }
.es-pausado, .st-cancelado { background: var(--painel2); color: var(--suave); }
.st-aberto { background: color-mix(in srgb, var(--azul) 20%, transparent); color: var(--azul); }
.st-em_andamento { background: color-mix(in srgb, var(--aviso) 20%, transparent); color: var(--aviso); }
.st-aguardando { background: var(--painel2); color: var(--texto); }
.pr-critica { background: var(--down); color: #fff; }
.pr-alta { background: color-mix(in srgb, var(--down) 18%, transparent); color: var(--down); }
.pr-media { background: color-mix(in srgb, var(--aviso) 18%, transparent); color: var(--aviso); }
.pr-baixa { background: var(--painel2); color: var(--suave); }
.selo-mudo { background: var(--aviso); color: #1B1300; text-decoration: none; }
.selo-assumido { background: color-mix(in srgb, var(--azul) 18%, transparent); color: var(--azul); }
.selo-interno { background: var(--painel2); color: var(--aviso); }

.paginas { display: flex; flex-wrap: wrap; gap: 4px; margin: 14px 0; }
.paginas a, .paginas span { min-width: 36px; padding: 6px 10px; text-align: center; border-radius: 6px; background: var(--painel); color: var(--texto); text-decoration: none; }
.paginas a.on { background: var(--azul); color: #0C1420; font-weight: 700; }

/* ---------------------------------------------------------------- painel */
.painel-cab { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 10px; margin-bottom: 14px; }
.painel-ctrl { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.atualizado { color: var(--suave); font-size: .85rem; font-family: var(--mono); }

.placar { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 16px; }
.placa { background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio); padding: 14px 16px; }
.placa strong { display: block; font: 800 2.4rem/1 var(--f); font-variant-numeric: tabular-nums; }
.placa span { color: var(--suave); font-weight: 600; }
.placa-up strong { color: var(--up); }
.placa-down strong { color: var(--suave); }
.placa-down.alerta { background: var(--down); border-color: var(--down); }
.placa-down.alerta strong, .placa-down.alerta span { color: #fff; }
.placar-extra { grid-column: 1 / -1; margin: -2px 0 0; color: var(--suave); font-size: .9rem; }
.placar-extra b { color: var(--down); }
@media (max-width: 760px) {
  .placar { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .placa strong { font-size: 2rem; }
}

.painel-grade { display: grid; grid-template-columns: minmax(300px, 420px) minmax(0, 1fr); gap: 16px; align-items: start; }
@media (max-width: 1000px) { .painel-grade { grid-template-columns: 1fr; } }

.lista-inc, .lista-cha { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.inc { border-left: 4px solid var(--down); background: var(--painel2); border-radius: 0 8px 8px 0; padding: 10px 12px; }
.inc-critico { box-shadow: inset 0 0 0 1px var(--down); }
.inc-topo { display: flex; justify-content: space-between; gap: 8px; }
.inc-topo a { color: var(--texto); text-decoration: none; }
.inc-dur { font: 700 .95rem var(--mono); color: var(--down); white-space: nowrap; }
.inc-info { font-size: .86rem; color: var(--suave); margin-top: 2px; }
.inc-erro { font-size: .84rem; color: var(--suave); margin-top: 2px; }
.inc-acoes { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; align-items: center; }
.cha { display: block; text-decoration: none; color: var(--texto); background: var(--painel2); border-radius: 8px; padding: 10px 12px; }
.cha:hover { box-shadow: inset 0 0 0 1px var(--azul); }
.cha-topo { display: flex; align-items: center; gap: 8px; }
.cha-topo code { color: var(--suave); }
.cha-idade { margin-left: auto; font: .82rem var(--mono); color: var(--suave); }
.cha-tit { display: block; font-weight: 700; margin-top: 4px; }
.cha-info { display: block; font-size: .84rem; color: var(--suave); }

.alternar { display: inline-flex; border: 1px solid var(--linha); border-radius: 8px; overflow: hidden; }
.alternar button { background: transparent; border: 0; color: var(--suave); font: 600 .85rem var(--f); padding: 6px 12px; cursor: pointer; }
.alternar button.on { background: var(--painel2); color: var(--texto); }

/* linhas de metrô: local = linha, dispositivo = estação */
.linha { --cor: var(--azul); padding: 12px 4px 4px; }
.linha + .linha { border-top: 1px solid var(--linha); }
.linha-cab { display: flex; align-items: center; gap: 10px; margin-bottom: 6px; }
.linha-sinal { display: grid; place-items: center; width: 32px; height: 32px; flex: none; border-radius: 50%; background: var(--cor); color: #0C1420; font: 800 .8rem var(--f); letter-spacing: .02em; }
.linha-nome { font-weight: 700; }
.linha-nome small { color: var(--suave); font-weight: 400; margin-left: 4px; }
.linha-conta { margin-left: auto; color: var(--suave); font-size: .85rem; white-space: nowrap; }
.linha-conta b { color: var(--down); }
.linha-vazia { margin: 4px 0 8px 42px; color: var(--suave); font-size: .88rem; }
.estacoes { list-style: none; margin: 0; padding: 0 0 0 16px; display: flex; flex-wrap: wrap; }
.est { position: relative; width: 132px; padding-top: 4px; }
.est::before { content: ""; position: absolute; left: 0; right: 0; top: 13px; height: 6px; background: var(--cor); }
.est:first-child::before { left: 50%; border-radius: 3px 0 0 3px; }
.est:last-child::before { right: 50%; }
.est:only-child::before { display: none; }
.est a { position: relative; display: flex; flex-direction: column; align-items: center; text-align: center; padding: 0 4px 8px; color: var(--texto); text-decoration: none; border-radius: 8px; }
.est a:hover { background: var(--painel2); }
.ponto { width: 20px; height: 20px; border-radius: 50%; background: var(--bg); border: 4px solid var(--cor); margin-top: 2px; flex: none; }
.est-nome { font-size: .84rem; font-weight: 600; line-height: 1.2; margin-top: 6px; max-width: 124px; overflow: hidden; text-overflow: ellipsis; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.est-info { font: .76rem var(--mono); color: var(--suave); margin-top: 2px; }
.est-up .ponto { background: var(--up); border-color: #fff; }
.est-down .ponto { background: var(--down); border-color: #fff; animation: pulso 1.6s ease-out infinite; }
.est-down .est-nome, .est-down .est-info { color: var(--down); }
.est-desconhecido .ponto { border-color: var(--suave); }
.est-pausado .ponto { border-color: var(--suave); border-style: dashed; }
.est-pausado .est-nome { color: var(--suave); }
.est-critico .ponto { width: 24px; height: 24px; margin-top: 0; }
@keyframes pulso {
  0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--down) 70%, transparent); }
  100% { box-shadow: 0 0 0 14px transparent; }
}
.linha-alerta .linha-nome { color: var(--down); }

.mapa { height: 460px; border-radius: 8px; overflow: hidden; background: var(--painel2); }
.mapa-peq { height: 260px; }
.leaflet-container { font: 13px var(--f); }

/* modo TV: sem menu, fonte maior, ocupa a tela */
body.tv .barra { display: none; }
body.tv .conteudo { max-width: none; padding: 16px 22px; }
body.tv { font-size: 17px; }
body.tv .placa strong { font-size: 3.2rem; }
body.tv .est { width: 150px; }

/* ---------------------------------------------------------------- dispositivo */
.fatos { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 190px), 1fr)); gap: 1px; background: var(--linha); border: 1px solid var(--linha); border-radius: var(--raio); overflow: hidden; margin-bottom: 16px; }
.fatos > div { background: var(--painel); padding: 10px 14px; }
.fatos span { display: block; font-size: .8rem; color: var(--suave); }
.fatos b { font-size: 1.02rem; }
.grafico { width: 100%; height: auto; display: block; }
.grafico text { fill: var(--suave); font: 11px var(--mono); }
.g-eixo { stroke: var(--linha); }
.g-linha { fill: none; stroke: var(--azul); stroke-width: 2; stroke-linejoin: round; }
.g-falha { fill: var(--down); opacity: .75; }
.legenda-g { color: var(--suave); font-size: .82rem; display: flex; align-items: center; gap: 6px; }
.legenda-g i { display: inline-block; width: 14px; height: 3px; background: var(--azul); }
.legenda-g .lg-falha { width: 6px; height: 12px; background: var(--down); margin-left: 8px; }
.lista-hist { list-style: none; margin: 0; padding: 0; }
.lista-hist li { padding: 10px 0; border-top: 1px solid var(--linha); }
.lista-hist li:first-child { border-top: 0; padding-top: 0; }
.hist-topo { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.nota-inc { display: flex; gap: 6px; margin-top: 6px; }
.nota-inc input { min-height: 34px; font-size: 14px; }

/* ---------------------------------------------------------------- chamado */
.protocolo { color: var(--suave); font-size: .7em; vertical-align: middle; }
.chamado-grade { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 16px; align-items: start; }
@media (max-width: 1000px) { .chamado-grade { grid-template-columns: 1fr; } }
.galeria { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(120px, 1fr)); gap: 8px; }
.galeria img { display: block; width: 100%; aspect-ratio: 1; object-fit: cover; border-radius: 8px; background: var(--painel2); }
.linha-tempo { list-style: none; margin: 0 0 16px; padding: 0 0 0 16px; border-left: 2px solid var(--linha); }
.ev { position: relative; padding: 0 0 14px 14px; }
.ev::before { content: ""; position: absolute; left: -23px; top: 6px; width: 12px; height: 12px; border-radius: 50%; background: var(--painel); border: 2px solid var(--suave); }
.ev-abertura::before { border-color: var(--azul); background: var(--azul); }
.ev-encerramento::before { border-color: var(--up); background: var(--up); }
.ev-cliente::before { border-color: var(--azul); }
.ev-cab { font-size: .88rem; }
.ev-cab .mono, .ev-cab span { color: var(--suave); }
.ev-txt { margin-top: 2px; }
.ev-interno .ev-txt { color: var(--suave); font-style: italic; }
.visor { padding: 0; border: 0; background: transparent; max-width: 96vw; max-height: 94vh; }
.visor::backdrop { background: rgba(8, 12, 18, .88); }
.visor img { display: block; max-width: 96vw; max-height: 90vh; border-radius: 8px; }
.visor-fechar { position: absolute; top: 8px; right: 8px; width: 40px; height: 40px; border-radius: 50%; border: 0; background: #fff; color: #111; font-size: 1.5rem; cursor: pointer; }

/* formulário de chamado */
.arquivo-oculto { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.fotos-linha { display: flex; align-items: center; gap: 12px; }
.prev-fotos { list-style: none; margin: 10px 0 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(88px, 1fr)); gap: 8px; }
.prev-fotos li { position: relative; }
.prev-fotos img { display: block; width: 100%; aspect-ratio: 1; object-fit: cover; border-radius: 8px; }
.foto-tirar { position: absolute; top: 4px; right: 4px; width: 28px; height: 28px; border-radius: 50%; border: 0; background: rgba(0, 0, 0, .7); color: #fff; font-size: 1.1rem; line-height: 1; cursor: pointer; }
.geo { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; padding: 12px 14px; margin: 0 0 16px; border-radius: 8px; background: var(--painel2); border-left: 4px solid var(--azul); }
.geo-txt { margin: 0; flex: 1 1 220px; font-size: .92rem; color: var(--suave); }
.geo-ok { color: var(--up); }
.geo-erro { color: var(--aviso); }

/* configurações */
.destaque-mudo.ligado { border-color: var(--aviso); box-shadow: inset 4px 0 0 var(--aviso); }

/* ---------------------------------------------------------------- entrada (login da equipe) */
body.entrada { min-height: 100vh; display: grid; place-items: center; padding: 20px; }
.caixa-entrada { width: 100%; max-width: 380px; background: var(--painel); border: 1px solid var(--linha); border-radius: 14px; padding: 26px 22px; }
.caixa-entrada h1 { font-size: 1.3rem; margin: 18px 0 16px; }
.caixa-entrada .botao { width: 100%; margin-top: 4px; }
.marca-grande { font-size: 1.5rem; }
.marca-grande svg { width: 36px; height: 36px; }
.nota-entrada { margin: 16px 0 0; font-size: .86rem; color: var(--suave); }

/* ---------------------------------------------------------------- portal do cliente (celular) */
.portal { font-size: 16px; }
.p-barra { display: flex; justify-content: space-between; align-items: center; padding: 12px 16px; padding-top: max(12px, env(safe-area-inset-top)); background: var(--painel); border-bottom: 1px solid var(--linha); }
.portal .marca svg circle { fill: #fff; }
.p-sair { color: var(--suave); }
.p-conteudo { max-width: 640px; margin: 0 auto; padding: 18px 16px calc(40px + env(safe-area-inset-bottom)); }
.p-conteudo h1 { font-size: 1.6rem; margin-bottom: 14px; }
.p-cartao { background: var(--painel); border: 1px solid var(--linha); border-radius: 14px; padding: 22px 18px; margin-top: 8vh; }
.p-cartao .botao { width: 100%; margin: 4px 0 14px; }
.p-ola { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 16px; }
.p-ola h1 { margin: 0; }
.p-telegram { display: block; padding: 12px 14px; border-radius: 10px; background: color-mix(in srgb, var(--azul) 10%, var(--painel)); color: var(--texto); text-decoration: none; margin-bottom: 16px; border: 1px solid color-mix(in srgb, var(--azul) 30%, transparent); }
.p-telegram b { color: var(--azul); }
.p-lista { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.p-item { display: block; padding: 14px; border-radius: 12px; background: var(--painel); border: 1px solid var(--linha); color: var(--texto); text-decoration: none; }
.p-item b { display: block; margin: 4px 0 2px; font-size: 1.02rem; }
.p-item-topo { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.p-item-topo code { color: var(--suave); }
.p-vazio { padding: 20px; background: var(--painel); border: 1px dashed var(--linha); border-radius: 12px; color: var(--suave); }
.p-voltar { margin: 0 0 8px; }
.p-rodape { margin-top: 24px; text-align: center; }
.p-bloco { background: var(--painel); border: 1px solid var(--linha); border-radius: 12px; padding: 16px; margin-bottom: 14px; }
.p-bloco .botao.grande { width: 100%; }
.p-cab-chamado { margin-bottom: 14px; }
.p-cab-chamado code { color: var(--suave); }
.p-cab-chamado h1 { margin: 6px 0 4px; }
.p-solucao { background: color-mix(in srgb, var(--up) 10%, var(--painel)); border: 1px solid color-mix(in srgb, var(--up) 35%, transparent); border-radius: 12px; padding: 16px; margin-bottom: 14px; }
.p-solucao h2 { color: var(--up); }
.portal .formulario { padding: 16px; }
.portal .form-chamado .botao.grande { width: 100%; }
.portal .grade-3 { grid-template-columns: 1fr; }